Gardenside Premium Teak Outdoor Furniture
Commercial Sales About Teak Furniture

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Gardenside  :: Frequently Asked Questions

Frequently Asked Questions

Where can Gardenside furniture be viewed?

Visit our showroom at 999 Andersen Drive #140 in San Rafael, California (showroom directions) from 9:30 am to 3:30 pm Monday through Friday. You may also view Gardenside furniture at these public sites or call us at (415) 455-4500 for other places in your area.


How long has Gardenside been in business?

We are the North American distributor for one of the world's largest garden furniture manufacturers operating throughout Europe and Asia for over ten years. Gardenside has been in business since 1994.


Do you ship anywhere in the USA/anywhere in the world?

We ship anywhere in the USA. Shipping charges are based on the amount of our order. The normal shipping rate is 10% of your total order. This covers usual shipping cost within the 48 mailand states. Heavy, large or oversized products may require an extra shipping charge due to their weight and size. Additional shipping charges also apply to special service deliveries, and to Alaska, Hawaii, Martha's Vineyard, Nantucket or other island destinations. Please call or email us for specific overseas shipping information.


Does Gardenside teak come from renewable sources?

Yes. All of our products are manufactured from teak grown from controlled sustainable-yield sources.


Does Gardenside have sales/clearances/offer floor or demo pieces at discount prices?

No. We offer our furniture at factory-direct prices all year round.


How durable is teak? Does it have to be maintained?

Teak is an extremely dense, grained hardwood that resists rot, warping, shrinking, and swelling. Its high natural oil content continually preserves the wood so it can be left outdoors for decades.

Teak does not require maintenance. Left alone, it will weather to a silvery gray color over time. Indoor teak, or pieces treated periodically with teak oil or sealer, will maintain their golden brown color.


Does Gardenside furniture come assembled?

Most of our furniture is sub-assembled. All of the fittings (dowels, brass screws, hex wrenches, etc.) are packed together in a cloth bag ready for easy assembly. Carefully prepared instructions and drawings are provided for each product. We make every effort possible to make assembly of our products easy and enjoyable.

Classic Steamer Chairs, Clifton Chairs, Newport Reclining Armchairs, and Island Lounge Chairs come fully assembled.


What is Gardenside's return policy?

All our products sold to the original owner are guaranteed for standard use. We offer a limited three-year warranty for residential use, and one year for all folding chairs and for commercial use. This warranty does not apply to damage resulting from accident, alteration, misuse, tampering, negligence, abuse, or normal wear. Returns are accepted with our prior authorization, and are subject to a minimum 20% restocking fee plus shipping charge.


Showroom Directions

From Hwy 101:
Take the Richmond Bridge 580 / Francisco Blvd. exit off Hwy 101. Turn right at the stoplight onto Bellam Blvd, then left at the light onto Andersen Dr.
From East Bay:
From Richmond, take Hwy 101 S exit towards Larkspur Landing. Take the first right off E. Sir Francis Drake Blvd.

(415)455-4500

Gardenside is located at 999 Andersen Drive, Suite 140.